Request print credit refund

In the Windesheim print portal and the Campus Print app you can submit a request to have your private print credit refunded to your bank account. As of Jan. 1, 2024, you will no longer pay an administrative fee for this. The balance will be refunded to your bank account within three weeks of receiving your request.

Request in the print portal

1. Ga naar: https://print.windesheim.nl/
2. Log in with Windesheim account or guest account.
3. Click the [Credit] tab.
4. Click [Refund].
5. Enter name of account holder, email address and IBAN.
6. Click the [Request credit refund] button.
7. Click the   button and then click [Log out].

Request in the Campus Print app

1. Open the Campus Print app.
2. Tap [Top up], next to your print credit.
   
3. Select [Refund] in the menu.
4. Enter name of the account holder, your email address, and the IBAN number of your bank account.
5. Tap [Request credit refund].